Refund & Return Policy

Because Boundless Her products are digital products delivered electronically, refunds are handled in accordance with the nature of the product and applicable South African consumer law.

Digital products

Once a digital product has been successfully delivered or made available for download, refunds may not be available where the product has been accessed or downloaded, subject to any rights that cannot legally be excluded.

Technical problems

If you paid for a digital product but cannot access or receive it because of a technical problem, please contact us as soon as possible. We will first try to resolve the issue or provide the product again.

Duplicate or incorrect payments

If you believe you were charged more than once for the same purchase, please contact us with your payment details so that we can investigate and, where appropriate, arrange a correction or refund.

Requesting assistance

Email pheylee@gmail.com with your name, the email used for purchase, the product purchased and a description of the problem. Please do not send complete card numbers or passwords.

Consumer rights

Nothing in this policy is intended to remove or limit any consumer right that applies to your purchase under South African law.